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Redpoint hq. Create Amenity with type as Contract Token.

Redpoint hq Configure the following in each register (screenshot below) Fields 1, 2, and 3: Code, Label, Description are up to you. The seat does not provide access to anything within Redpoint, use Roles and Permissions to configure access within Redpoint. The Schedule Tab appears for Programs only. Similar to Customer Segments, where you set constraints to return customer records, Enrollment Segments utilizes diffe Mar 5, 2025 · In View Menu > Reports > Redpoint Insights 'Reporting' (Tab) > Manage Emailed Reports (Tab) > Create Custom Report OR 'Edit' an existing report. Types of Amenities Check-in. Once connected, Roles and Permissions control a user access within Redpoint. Click Edit, at the bottom of the screen, then check the box to show, uncheck to remove. Redpoint HQ is the ultimate climbing gym software, delivering real-time data and insights for smarter decisions and streamlined operations across your business. ' Redpoint HQ. For Products and Plans Set codes that discount products and plans. These can be Mar 10, 2025 · Features Products: Added filter for product 'Type' to main products grid. Creating Customer Custom Attributes. To edit a contract in the cart see Edit D Feb 10, 2025 · In View Menu > Reports > Redpoint Insights 'Reporting' (Tab) > Standard Reports (Tab) > Payroll (Dropdown) > Payroll Time Summary . Welcome to Redpoint HQ! Are you interested in migrating existing facilities or launching a new facility on the Redpoint HQ platform? Make a deposit today to secure your position in the priority onboarding list. It allows your customers to complete a contract at kiosk storefront WITHOUT logging into/creating an onl Feb 28, 2025 · Fixes Contracts: Fixed an issue where multi-enrollment contracts with recurring promotions did not always process terminations as expected. Jan 21, 2025 · Features Tickets: Added predefined ticket comments to Administrative Lists. Jan 10, 2025 · In View Menu > Reports > Redpoint Insights 'Reporting' (Tab) > Custom Reports (Tab) > Accounting (Dropdown) > Journal Entry/Journal Entry - Line Item Details New journal entries grid has been added, that also allows QB IIF export. Products vs Contracts is an important distinction to make with your team: Products can be inventory or non-inventory. Redpoint will now save gate details in check-in history. A seat alone does not give a user access to anything within Redpoint. forEach(function(block, index) { // Check if block. Redpoint is in high demand, and we'll be onboarding customers from this priority list first. Click Storefront Facility Settings on the main page, then scroll down to 'Branding Configuration. Jan 21, 2025 · You can manually key in credit card information using the web browser. All customer data is up-to-date, accurate, and accessible in a trusted unified customer profile - so you can deliver personalized, omnichannel experiences that delight customers, build long-lasting brand loyalty, and drive tangible revenue growth. Can be applied by staff or by the customer in the customer portal. Added a toggle for invoicing/skipping prorated dues when creating a contract with skip bill date settings (i. 555 - December 10, 2024 Features Contracts: Kiosk draft contracts are no longer deleted at midnight on start Jan 14, 2025 · In View Menu > Reports > Redpoint Insights 'Reporting' (Tab) > Standard Reports (Tab) > Accounting (Dropdown) > Sales Tax Collected . You can update pricing, promotions, and member experiences across all locations with ease. Staff (with permission) can reply to customers via public comments, and communicate internally with private comments. Improvements Contracts: Allow for custom quantity entry to Custom Price quantity box. In Products Module > Manage Dec 19, 2024 · Improvements Contracts: Allow bulk price change on $0 contracts if no discount total is greater than $0. New grid to see Contracts with Promotions applied . In the Course window, you can now get individual ses Jan 6, 2025 · In View > Charting > Redpoint Insights 'Charting' (Tab) > Legacy Software > Daily Numbers Table. Recommend: Epson TM-T88VII (Receipt Printer Settings) Receipt printer can be networked and shared by the registers if it connects to a single cash drawer shared by all the Jan 13, 2025 · Features Retail: Added 'Promo Code' Drop-down menu to Sales/Cost Grid Filter. Purchase orders can be created to track orders pending delivery. Add/Remove the New Contract button at POS. Track payouts and transaction history in real-time. Transferri Sometimes the price or discount of an item needs to be adjusted at point of sale. Feb 18, 2025 · This feature allows instructors to be assigned to a course without defining them as staff, which can be useful for independent contractors who do not regularly access Redpoint at your facility. . In Manage Menu > Organization & Facilit Staff and Administrators access Redpoint with a PIN stored on their customer profile. ’ Voiding is generally reserved for correcting a Nov 22, 2024 · Manage > Organization & Facility Settings > Customer Settings. You configure these to meet the needs of your business. Questions. Your Vision. In Manage Menu > Organization & Facility Settings > Facility (Dropdown) > Calendar Feb 12, 2025 · Administrative actions occurring in Redpoint not taken directly by staff will be categorized as 'System' Staff actions. Register Computers. about Scrum Master - Core Platforms Engineering (Waterford Office, Ireland or Brno Office, Czech Republic) at Stackrox Staff can edit in Redpoint. Click 'Select Course' to choose the new course date/time then click OK. Check-out is optional Manage customer payment methods and memberships directly within the Redpoint HQ platform. Check-in screen will also display gate used for entry. This is helpful when taking a payment over the phone and doing transactions in the office. Powerful Payments Dec 5, 2024 · Features Plans: Get Session Link for booking a recurring program online with a specific session selected has been moved into the sessions grid. In View Menu > Redpoint Insights 'Charting' (Tab) Billing: Added a new filter to Dues Posting Check-in guards are where you will set up the things that alert and other actions to be taken at check-in (such as auto-check-in to a program, missing attribute alerts, etc). The Name of the amenity is displayed to your staff within redpoint AND online, via the customer portal to customers with active contracts. Plans : New functionality for managing large groups has been added to the plan creation screen, now accessible through a dedicated "Group Management Attachment Types. Redpoint’s market-leading Customer Data Platform (CDP) and custome r engagement technology consistently earn top marks for speed to value, comprehensiveness, and ease Click ‘Change Course’ in the Edit Booking window; Use the Calendar to find and Select the session you want to move this booking to. This creates a ticket within Redpoint HQ for your staff. ' Redpoint HQ is software that is designed for climbing gyms of all sizes, startup to high volume mega gyms. About Redpoint. For Child Memberships, Redpoint recommends that a Parent/Adult be set up as the contract holder with the Child as an enrollee. Overview. In addition to your configured freeze, terminate, and active (thaw) status changes, manual status changes can be used if you need to add a status effective date that falls outside your pre-configured settings. ’ 6) Read the Warning and you most likely want to Select the first option: update the contract holder and transfer the stored payment method (you have to have your credit cards already migrated into Redpoint). Manipulate Data to view: Date Range; Style: Column, Line, Spline; Interval: Day, Month (1st of the Month), Year (1st of the Year) Data Series: Define specific Tags, Subtypes, and other Profile data; Computation: Sum values vs Average values From the Point of Sale, both products and contracts can be sold. Go to Manage > Organization & Facility Settings > Facility: menu > Point of Sale > Options. ). Seats are the connection from a particular machine to RedpointHQ. Customer Segments: New conditions added for 'Invoice Query' and 'Enrollment Query' within Customer Segments. Redpoint HQ requires a class created and used in QuickBooks that matches the name of the Account Software Class Name in Redpoint HQ (even for single location facilities). Jan 28, 2025 · Features Check-in: Check-in page displays and remembers selected gate. Sort Payment Sources as shown in POS. An additional filter option has been added to Retail Jan 23, 2025 · Features Plans: Customize requirements (such as requiring phone # or email) for Guest Checkout when purchasing Plans at Kiosks. 7) Shows the Child as the Enrollee and the Parent as the Contract Holder 1 guest pass per month. Daily Posting Dues After The Redpoint team supports founders and entrepreneurs as they scale new heights. Provided by Redpoint during onboarding. In Redpoint, set SendGrid as the Marketing Email Service Provider Go to Manage > Organization & Facility Settings > Email Service Providers. To create courses hidden from the public Epson TM-T88V To Trigger Cash drawer to open, you MUST print (print is only about a half inch). The Cancellation Terms Spoke allows you to set and enforce your cancellations terms (refund, partial refund, no refund, no cancellations, etc. name matches one of the desired categories if (['Getting Started', 'Hardware', "What's Understanding Billing Daily Maintenance Every night at 3 am, local time for each facility, daily maintenance will run to process status changes (freeze, thaw, terminate). View / change the Account Software Class Name in Redpoint HQ (see below: Within Redpoint HQ > Accounting Class Name). When creating a Customer Segment, Additional Queries have been added under '+ Add Condition. RedpointHQ for US customers is compatible with Fiserv* for integrated credit card and ACH payments. Manage chargebacks easily. Related to Plan Configuration Jan 30, 2025 · In Redpoint HQ, the ticket system is a way to manage and organize the communication with your customers all in one shared interface. Features; Pricing; About; Contact; Copyright © 2025 Redpoint HQ View the Pre-Payment. In View Menu > Audit Log > Filter (Button) > Hide System Staff (Dropdown) Audit Log : Added 'Relevant Customer' column within the Audit Log Grid to track changes tied to specific customer records. Whether checking in at the gym, filling out a waiver, registering for a class, or managing your . 0. The dues rate is listed in the Dues Column of the Membership or Booking tab. Do this for an The Stored Payment can be moved from one customer record to another. You can refund an invoice and put the refund back onto the card used for payment or refund to another form of payment by following these steps. The 'Preview Dues' button will show Basecamp for Mac or PC - the software used to log in and launch Redpoint in a Chrome browser. Promotions: add grid of all contract promo codes. Click Edit to make changes; At mimumum, toggle Allow check-in to On. Seats give a machine or a person access to Redpoint. Staff can update the customer’s Online Profile (if they have the permission) by editing the Phone or Email in the customer record Edit window (click Edit at the top of the customer record window to access). Useful for billed memberships where you want their monthly dues delivered to their home gym. com to update/ change your video; Document. We use Redpoint HQ to support your gym experience. The payment can be seen on the customer’s record under the Payments tab. Reserves capacity in a course until deleted. Contact Redpoint for support in using this tool. Feb 27, 2025 · In View Menu > Charting > Redpoint Insights 'Charting' (Tab) > Plans (Dropdown) > Recurring Contracts Only (Dropdown) > Freezes . The system tries to Dec 13, 2024 · Features Charts: Added note to 'Charting' clarifying that charts are generated by invoice date. lwitxm gzbht acklr duij ccary dhutu vsy kaf rngfr scs muyhrf lfdxb neydz deaew mmrzk